Delete your Zenbun account
This page is for the Zenbun app by Zenbun LLC on Google Play. You can delete your account and its data here without reinstalling the app. You can also do it in the app, under Profile, then Delete account.
Before you delete it
Deleting your account does not cancel a Zen+ subscription. Cancel it first in Google Play under Payments and subscriptions. Any ōban left on the account will be lost. This can't be undone.
Delete your account
Sign in with the Google account you use in Zenbun.
If you no longer have access to that Google account, email ZenbunLLC@gmail.com.
What is deleted
- Your sign-in account, including your name, email address and user ID
- Your ōban balance and spending history
- Your study days and streak milestone records
What we may keep
We keep purchase and subscription allowance records, including order IDs, for fraud prevention, refunds and legal requirements. Your user ID is removed from them, and they are kept only for those reasons.
Ad and analytics data is not tied to your sign-in account. Google keeps it according to its own retention settings.
Data on your device
Flashcards, lesson progress and settings stay on your phone until you uninstall the app or clear its data in Android settings.